Refund Policy

Because items are digital, refunds are handled case-by-case. Eligibility. If an order cannot be delivered, or an item is materially not as described, you may be eligible for a refund. Open a ticket in our Discord with your order ID. Non-refundable. Completed and received orders are generally non-refundable once delivered as described. Chargebacks. Filing a chargeback instead of contacting support may result in account suspension. Please reach out first — we want to help. Processing. Approved refunds are issued to your original payment method through Stripe and may take several business days to appear.